Jobs in Burnaby

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Within 25 km of Burnaby

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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Urban Outfitters Seasonal Brand Ambassador

Richmond, BC, Canada

$18.25 CAD / hour · Temporary

Within 25 km of Burnaby · About 19.8 km from the city centre

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Applications open in a new tab.

Job details

Pay: $18.25 CAD / hour
Job type: Temporary
Apply by: Dec 12, 2026
Posted: Nov 12, 2026

Original job description

This position is located at 6551 No 3 Rd, Richmond, British Columbia, V6Y2B6 Canada

Role Summary

Our Seasonal Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.

If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Role Responsibilities

Bring the Brand to Life

Show up as you - your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online

Create the Energy on the Salesfloor

Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping Seamless

Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand

Use in-store tech to support customers however they want to shop - whether that’s in-store, online, or somewhere in between

Stay Curious + Flexible

Be open to trying new things, jumping in where needed, and learning as you go - every day is a little different, and that’s part of the fun

Work as a Team

Support your team, share ideas, and bring good energy - we show up for each other and make the store a positive place to be

Role Qualifications

A genuine love for Urban Outfitters
Confidence in expressing your personal style and creativity
A people-first mindset, you enjoy meeting and helping others
A collaborative attitude and positive energy
Comfort in a fast-moving, ever-changing environment
Flexibility with scheduling (nights, weekends, holidays)
Experience in retail or customer service is a plus, but not required

The Perks

A team that celebrates you for being you
Flexible scheduling that works with your life
Employee discount on UO products
Opportunities to grow within the brand
Hands-on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBNNA

Pay Range

CAD $18.25 - CAD $18.25 /Hr.

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More about this job

Responsibilities

Create authentic customer connections and engaging shopping experiences by sharing product knowledge, promotions, and enthusiasm for the brand. Maintain an organized, inspiring salesfloor, support customers using in-store technology, and collaborate with the team in a flexible, fast-paced environment.

Requirements

Applicants should have a genuine interest in Urban Outfitters, confidence in expressing personal style and creativity, and a people-first, collaborative attitude. Comfort with a fast-changing environment and flexible scheduling, including nights, weekends, and holidays, is expected; retail or customer service experience is a plus but not required.

Skills

Customer Engagement
Customer Service
Personal Styling
Product Knowledge
Trend Awareness
Salesfloor Support
Visual Merchandising
Restocking
In-Store Technology
Teamwork
Communication
Adaptability
Creativity
Organization
Flexibility

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Retirement Savings
Flexible Scheduling
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Urban Outfitters
Retail
Fashion
Customer Service
Customer Engagement
Brand Ambassador
Personal Style
Pop Culture
Product Drops
Promotions
Salesfloor
Visual Merchandising
Restocking
In-Store Technology
Omnichannel Shopping
Teamwork
Flexible Scheduling

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