Jobs in Burnaby

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Within 25 km of Burnaby

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Tim Hortons | Nomis Food Services Inc.

Trainer

Surrey, BC, Canada

Full-time

Within 25 km of Burnaby · About 22.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posted: Oct 27, 2026

Original job description

We are currently looking for Trainers who possess excellent leadership skill and passion for Training and Development. You are Guest-focused, excited about travelling to multiple restaurants, working in new environments and assisting in training new Team Members, Supervisors and Managers. As an enthusiastic team leader, you motivate and coach team members to ensure that high standards of Hospitality, Operational and Food Safety standards are achieved.

Key job responsibilities:

Relocate within one of the designated areas for training and supporting management with the opening and training of new restaurants or existing restaurants.
Participate in new restaurant openings, new hire trainings, new promotions, as well as restaurant internal and external audits.
Work alongside team members on the floor at all time and give constructive feedbacks.
Display a “Guests are first” attitude and lead as an example to make sure we deliver an exceptional guest service as a team.
Help solve operational as well as service issues in a timely manner along with training, coaching and follow-ups.
Assist in evaluating team members, identifying training needs, problems, concerns as well as opportunities for improvement.
Ensure proper communication among the training team and restaurant managers for all training-related issues.
Use training binders as a guideline for training, actively seek new ideas and develop new training tools.
Make sure best practices and training system are implemented consistently across the restaurants.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

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More about this job

Responsibilities

The Trainer at Tim Hortons | Nomis Food Services Inc. will travel to restaurants in a designated area to help open and train new or existing locations. They will coach and train new hires and staff, give feedback, solve service issues, and ensure training practices are applied consistently across restaurants.

Requirements

Candidates need strong leadership skills, a passion for training and development, and a guest-first attitude. They must be comfortable working in new environments and travelling between restaurants.

Skills

Training and development
Coaching
Team leadership
Guest service
Hospitality standards
Food safety
Operational standards
Performance evaluation
Needs assessment
Restaurant audits
Restaurant opening
Problem solving
Communication
Training tool development
Process implementation
Travel between sites
Adaptability to new environments

Keywords

Trainer
training and development
restaurant training
Tim Hortons
quick service restaurant
food service
hospitality
food safety
team leadership
coaching
new restaurant openings
audits
training binders
guest service
operations
travel
multi-site
franchise

Tools

Training binders

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