Responsibilities
Oversee operational performance, staffing and scheduling, client service commitments, customer relations, cash and audit procedures, and labour costs. Support recruitment, training, coaching, and retention while reporting on and investigating discrepancies and completing assigned projects.
Requirements
Requires 1–2 years of supervisory or team lead experience, strong customer service, communication, organizational, and interpersonal skills, and proficiency with Microsoft Excel, Word, Outlook, and Chrome. Customer care, tourism, hospitality, or food and beverage experience is preferred; candidates must pass criminal and airport screening checks and hold a valid Class 5 driver’s licence with a clean abstract.
