Senior AR Specialist
$65,000 - $75,000
Vancouver | Hybrid (2 days in office)
ABOUT US
At STRIVE Recruitment, we are a passionate team of recruitment professionals who specialize in Accounting, Finance, Operations, Corporate Administration and Technology recruitment. We work closely with our clients to find the best talent and with our candidates to help them build meaningful careers. We pride ourselves on being a trusted recruitment partner who values integrity, professionalism, and delivering exceptional results.
THE ROLE
Our client is seeking a detail-oriented and proactive Senior Accounts Receivable Specialist to join its Vancouver team.
The Senior Accounts Receivable Specialist reports to the VP, Corporate Finance and is responsible for the end-to-end accounts receivable (AR) cycle, including accurate and timely invoicing, cash application, reconciliations, collections, stakeholder relationships and performance reporting. The role proactively manages outstanding receivables, monitors key AR metrics, resolves billing and payment issues, and identifies opportunities to strengthen controls and improve processes.
Key Responsibilities
- Prepare, review and issue accurate and timely customer and internal intercompany invoices, including management fees and recoverable billings; validate supporting documentation, billing terms and coding.
- Maintain complete and accurate AR records in Yardi, including invoices, credit notes, adjustments and customer account information; collate and track invoices prepared outside Yardi.
- Own collection follow-up for assigned receivables: monitor due dates and aging, prioritize overdue balances, contact customers proactively, document collection activity and escalate material or persistent issues.
- Build and maintain professional relationships with customers and internal stakeholders; respond promptly to inquiries, investigate disputes, provide invoice support and coordinate timely resolution while protecting customer relationships.
- Record, identify and apply cash receipts accurately and promptly; investigate short payments, unapplied cash, duplicate payments and other discrepancies, and coordinate with customers to obtain remittance details.
- Perform regular AR subledger-to-general-ledger and customer account reconciliations; investigate and resolve reconciling items and support an accurate, timely month-end close.
- Prepare and analyze AR aging, collections forecasts and management reports; monitor and explain trends in days sales outstanding (DSO), AR turnover, overdue balances, collection effectiveness and unapplied cash.
- Identify collection risks and root causes of delayed payments, recommend corrective actions and communicate meaningful KPI trends, exceptions and improvement opportunities to management.
- Identify and implement opportunities to improve invoicing, cash application, reconciliations, collections and reporting through process standardization, automation and stronger controls.
- Load ETL files from Concur for employee expenses into Yardi and approve Concur expenses for corporate entities, as assigned.
- Support audit requests, cross-functional initiatives and ad hoc analysis as required.
Qualifications & Experience
- Bachelor’s degree in accounting, finance or an equivalent combination of education and experience.
- Minimum 4 years of hands-on accounts receivable experience, preferably in a multinational organization; experience managing the full AR cycle is strongly preferred.
- Demonstrated experience in invoicing, collections, cash application, AR reconciliations and month-end reporting.
- Ability to analyze AR aging and performance indicators such as DSO and AR turnover, identify collection risks and translate findings into action.
- Strong attention to detail, sound judgment, ownership and commitment to accuracy and timely follow-through.
- Excellent written and verbal communication skills; able to build relationships, manage customer disputes and conduct firm but professional collection discussions.
- Proactive problem-solver with a continuous improvement mindset and willingness to challenge inefficient processes constructively.
- Ability to work independently, manage competing deadlines and collaborate across teams in a dynamic, changing environment.
- Advanced Microsoft Excel skills and proficiency with Microsoft office; knowledge of Yardi is an asset.
- Experience in real estate operations is an asset but not essential.
