Jobs in Burnaby

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Regional Director of Operations
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Maquise

Regional Director of Operations

Richmond, BC, V6V 3A1, Canada

Full-time

Within 25 km of Burnaby · About 11.1 km from the city centre

Apply on recruiting.ultipro.ca About employer

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Job details

Job type: Full-time
Experience: A minimum of 5 years management experience and directing a team in a related field.
Posted: Oct 1, 2026

Original job description

Position: Regional Director of Operations

The Regional Director of Operations is responsible for assuring the delivery of high quality Support Service operations, including financial performance, excellence in customer service and maintaining an engaged employee work force.

Duties:

The Regional Director is responsible for all aspects of support services and operations including: budgeting, financial management and weekly analysis in addition to maintaining both client and Compass standards to assure a safe environment for all residences and employees
The successful candidate will assure quality control procedures are monitored; maintained and established operating practices are strictly followed.
Ensure seamless operations of various day to day services are consistently run in an exemplary fashion.

Required:

A Great attitude!
Post-secondary degree/diploma in Hospitality and/or Environmental Services Management diploma
A minimum of 5 years management experience and directing a team in a related field.
Good standing in all required qualifications as stipulated by the client and Compass Group Canada.
Prior experience in food services, housekeeping and/or laundry management.
Excellent communication skills (oral and written)
Intermediate level of expertise with Word, Excel and Outlook.
Maintain excellent relationships with clients and customers.
Strong problem solving, organization and coordination skills.
Excellent leadership, coaching and supervisory abilities.
Positive energetic personality.
Solid experience in fiscal management.
Current with the latest innovative trends in food services.
Highly organized with attention to detail and strong ability to multi-task.

Asset:

CSNM Designation

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Regional Director of Operations oversees support service operations, including financial budgeting, quality control, and client relationship management. They are responsible for ensuring seamless day-to-day service delivery while maintaining high standards for safety and employee engagement.

Requirements

Candidates must possess a post-secondary degree or diploma in Hospitality or Environmental Services Management and at least 5 years of relevant management experience. Proficiency in financial management and experience in food services, housekeeping, or laundry operations are required.

Skills

Financial management
Budgeting
Operations management
Customer service
Leadership
Coaching
Problem solving
Food services management
Housekeeping management
Laundry management
Communication skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Quality control
Multi-tasking

Visa sponsorship

Not detected in the job text

Keywords

Regional Director
Operations Management
Financial Management
Budgeting
Support Services
Customer Service
Quality Control
Food Services
Housekeeping
Laundry Management
Leadership
Coaching
Microsoft Word
Microsoft Excel
Microsoft Outlook
CSNM Designation
Hospitality
Environmental Services
Fiscal Management
Client Relations

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