Must have flexibility to support interview scheduling and candidate coordination across multiple time zones and business needs, including occasional early morning or late afternoon/evening meetings when required.
Our recruiting team is evolving from a traditional scheduling function into a more strategic, candidate-focused Candidate Experience model. We're seeking a highly organized professional who can successfully manage complex interview coordination while helping shape and improve the overall candidate journey.
This role goes beyond scheduling interviews. You'll serve as a trusted point of contact for candidates, ensuring a seamless experience from initial interview request through completion of the hiring process. The ideal candidate combines operational excellence with a continuous improvement mindset and enjoys identifying opportunities to make processes more effective.
Required Qualifications
Bachelor's degree.
2+ years of experience in Recruiting Coordination, Candidate Experience, or Talent Acquisition Operations.
Proven success managing complex interview scheduling and competing priorities.
Experience working with Applicant Tracking Systems (ATS).
Experience using interview scheduling platforms.
Strong organizational, time management, and prioritization skills.
Excellent written and verbal communication skills in English.
Ability to work independently, solve problems proactively, and exercise sound judgment.
High attention to detail and commitment to delivering an exceptional candidate experience.
Proficiency with Microsoft Outlook and Microsoft Office applications.
Preferred Qualifications:
Experience with GoodTime or a comparable interview scheduling platform.
Experience with Ashby or a similar Applicant Tracking System.
Experience supporting high-volume, technical, executive, or complex hiring environments.
Experience coordinating onsite interviews or high-touch candidate experiences.
Experience contributing to recruiting operations, process improvement, or organizational transformation initiatives.
Experience using candidate feedback, service metrics, or operational data to drive improvements.
Interest in building a long-term career in Candidate Experience or Talent Acquisition Operations.
Key Responsibilities:
Candidate Experience & Interview Coordination
Own the end-to-end interview experience for assigned candidates.
Serve as the primary point of contact for candidates, ensuring timely communication and support throughout the interview process.
Coordinate complex interview schedules, including multi-round interviews, executive participants, panel interviews, and multiple time zones.
Partner closely with recruiters, hiring managers, and interview teams to ensure a seamless candidate experience.
Anticipate challenges and proactively resolve scheduling and logistics issues before they impact candidates.
Onsite Interview Support:
Coordinate onsite interviews and ensure a positive, organized experience for candidates and interview teams.
Manage candidate arrivals, interviewer readiness, interview transitions, and real-time troubleshooting.
Process Improvement & Operations:
Maintain accurate candidate and scheduling information within applicant tracking and scheduling platforms.
Identify opportunities to improve workflows, communication standards, templates, and candidate touchpoints.
Contribute to the ongoing evolution of the Candidate Experience function.
Leverage candidate feedback and operational insights to recommend process improvements.
Share best practices and help create a more candidate-centered approach to recruiting coordination.
Stakeholder Partnership:
Build strong working relationships with recruiters, hiring teams, interviewers, and business partners.
Handle sensitive candidate and business information with professionalism, discretion, and confidentiality.
