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Added 12 days ago
Ocean Freight Coordinator
Rhenus Logistics
Richmond, BC
Added 12 days ago
Ocean Freight Coordinator
Rhenus Logistics
Richmond, BC

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Rhenus Logistics

Ocean Freight Coordinator

Richmond, BC, Canada

Full-time

Within 25 km of Burnaby · About 19.8 km from the city centre

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Job details

Job type: Full-time
Experience: 3+ years of experience in freight forwarding or logistics, with strong experience in Ocean Freight operations.
Posted: Oct 21, 2026

Original job description

What You Can Expect:

Coordinate Ocean Freight shipments from origin to destination, including booking, documentation, pre-alerts, tracking, and delivery.
Support Air Freight shipments and coordinate with airlines, agents, truckers, and other service providers as required.
Communicate with customers, overseas agents, carriers, and internal teams to ensure timely and accurate shipment information.
Prepare and issue shipping documentation, including Bills of Lading, Air Waybills, pre-alerts, and other required documents.
Monitor shipments and provide regular status updates to customers and internal stakeholders.
Coordinate and follow up on pickups, deliveries, and Proofs of Delivery (PODs).
Obtain and negotiate freight rates with carriers and service providers to support competitive pricing.
Review and reconcile shipment costs, pending charges, payables, and profit-share requests.
Prepare and issue customer invoices accurately and on time.
Assist with claims and other shipment-related issues, ensuring appropriate follow-up and resolution.
Maintain accurate client status reports and shipment files.
Ensure files are completed and closed accurately and within established timelines.
Identify and resolve operational issues while maintaining a high level of customer service.
Perform other logistics-related duties as assigned.

What You Bring:

3+ years of experience in freight forwarding or logistics, with strong experience in Ocean Freight operations.
Air Freight experience is considered a strong asset.
Solid understanding of international freight forwarding processes, documentation, and shipment coordination.
Experience working with ocean carriers, airlines, agents, trucking companies, and other logistics service providers.
Strong customer service and communication skills.
Excellent organization and time management skills, with the ability to manage multiple shipments and priorities.
Strong attention to detail and accuracy, particularly with shipping documentation and financial transactions.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Bachelor's degree in Supply Chain Management, Logistics, or a related field is preferred; equivalent experience will be considered.

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More about this job

Responsibilities

Coordinate end-to-end ocean and air freight shipments, including booking, documentation, and tracking. Manage communication with carriers, agents, and customers while ensuring accurate invoicing and operational compliance.

Requirements

Requires 3+ years of experience in freight forwarding or logistics with a strong focus on ocean freight operations. A bachelor's degree in Supply Chain Management or a related field is preferred.

Skills

Ocean Freight
Air Freight
Freight Forwarding
Logistics
Shipping Documentation
Bills of Lading
Air Waybills
Customer Service
Communication
Time Management
Organization
Microsoft Office
Excel
Word
Outlook
Supply Chain Management

Visa sponsorship

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Keywords

Ocean Freight
Air Freight
Freight Forwarding
Logistics
Supply Chain Management
Bills of Lading
Air Waybills
Pre-alerts
Proof of Delivery
Shipment Tracking
Carrier Negotiation
Invoicing
Claims Resolution
Microsoft Office
Excel
Word
Outlook
International Shipping
Documentation
Customer Service

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