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Within 25 km of Burnaby

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The Home Depot

Lot Associate: Part Time - PORT COQUITLAM

Port Coquitlam, BC, Canada

The pay range for this position is between $18.90 - $19.90 · Part-time

Within 25 km of Burnaby · About 13.5 km from the city centre

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Job details

Pay: The pay range for this position is between $18.90 - $19.90
Job type: Part-time
Apply by: Nov 12, 2026
Experience: 1 to 2 years Retail experience
Posted: Nov 4, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Key Responsibilities:
Ensures Customer Satisfaction

Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
Maintain a sufficient quantity of carts near the entrance of the store.
When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.

Maintains Safety and Security

Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
Follows all Safety and Loss Prevention policies and procedures.
Using appropriate safety procedures with all equipment.

Competencies:

Communicates Effectively
Customer Focus

Skills:

Interpersonal skills
Organizational skills
Attention to detail

Direct Manager/Direct Reports:

Front End Supervisor

Travel Requirements:

None

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

Highschool Diploma or Equivalent

Minimum Years of Work Experience:

1 to 2 years Retail experience

Minimum Leadership Experience:

Certifications:

Other Requirements/Assets:

The pay range for this position is between $18.90 - $19.90

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More about this job

Responsibilities

The Lot Associate is responsible for loading customer vehicles and maintaining a safe, clean, and welcoming parking lot environment. They provide excellent customer service by greeting, engaging, and assisting customers with their shopping needs.

Requirements

Candidates must have a high school diploma or equivalent and 1 to 2 years of retail experience. The role requires the physical ability to lift, bend, and move items in various weather conditions.

Skills

Customer service
Communication
Interpersonal skills
Organizational skills
Attention to detail
Loading
Safety compliance
Loss prevention

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Warehouse
Safety
Loss Prevention
Loading
Merchandise
Front End
Part Time
Customer Satisfaction

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