Account manager jobs in Burnaby, British Columbia

Find account manager jobs in Burnaby, British Columbia and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Burnaby

Added 10 hours ago
E
Customer Account Manager
EconoLease
Vancouver, BC
- $65,000 to $80,000 CAD / year
Added 16 hours ago
Account Manager II - 4th Avenue
Vancity
Vancouver, BC
Added 17 hours ago
Account Manager II - 4th Avenue
Vancity
Vancouver, BC
Added 19 hours ago
SC
Account Manager- Packaging
Spicers Canada
Richmond, BC
- $60,000 to $85,000 CAD / year
Added 1 day ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
Added 3 days ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
Added 3 days ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
Added 3 days ago
Key Account Manager and Quality Manger
ACROCARGO
Richmond, BC
Added 3 days ago
Account Manager & Product Educator – British Columbia
ITL Health
Vancouver, BC
Added 4 days ago
Account Manager
The Fastener Group Ltd.
Surrey, BC
Added 4 days ago
AI
Account Manager
Axis Insurance
Vancouver, BC
- $65,000 to $70,000 CAD / year
Added 4 days ago
Service Sales Account Manager
JR Automation
Richmond, BC
Added 5 days ago
Senior Account Manager-Metro Vancouver (Guardteck)
Kandor
Burnaby, BC
Added 5 days ago
W
Account Manager, Commercial Insurance
Waypoint
Vancouver, BC
- $65,000 to $90,000 CAD / year
Added 5 days ago
AI
Account Manager
Axis Insurance
Vancouver, BC
- $60,000 to $70,000 CAD / year
Added 5 days ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
Added 6 days ago
Account Manager
TELUS
Burnaby, BC
Added 6 days ago
Account Manager
G&A Robot
Burnaby, BC
Added 6 days ago
Customer Account Manager (Fire Protection Services)
Radius Fire Protection
Richmond, BC
Added 6 days ago
Key Account Manager - Vancouver, BC
Indigo Natural Products Management
Vancouver, BC
Added 7 days ago
Senior Account Manager + Client Growth (Base + Uncapped Commission)
Setsail Marketing
Vancouver, BC
Added 7 days ago
SENIOR COMMERCIAL ACCOUNT MANAGER - Tri Cities
BDC
Coquitlam, BC
Added 7 days ago
SENIOR ACCOUNT MANAGER
Green Shield Canada
Vancouver, BC
Added 7 days ago
ACCOUNT MANAGER (HYBRID)
Green Shield Canada
Vancouver, BC
Added 8 days ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year

ACROCARGO

Key Account Manager and Quality Manger

Richmond, BC, Canada

Full-time

Within 25 km of Burnaby · About 19.8 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posted: Oct 30, 2026

Original job description

Company Description ACROCARGO is a technology-driven integrated logistics provider built on over 30 years of frontline international shipping experience. The company operates with a proprietary AI operating system that automates the majority of freight workflows for faster quotes, highly accurate documentation, and proactive exception detection. ACROCARGO delivers end-to-end logistics solutions, including ocean FCL/LCL, air freight, trucking, e-commerce fulfillment, contract logistics, hazmat, cold chain, and project cargo. Its services span quotation, booking, drayage, warehousing, customs brokerage, documentation, and final delivery. The network includes 700,000 sq ft of self-operated warehousing and more than 10M sq ft coordinated across North America, covering 7 Canadian provinces and 39 US states.
Role Description This is a full-time, on-site Key Account Manager and Quality Manager role based in Richmond, BC. The role focuses on managing strategic customer accounts, ensuring service quality, and driving operational improvements across ACROCARGO’s logistics offerings. Day-to-day responsibilities include maintaining strong relationships with key accounts, understanding their business needs, and coordinating with internal teams to deliver reliable end-to-end freight and warehousing solutions. The position also oversees quality standards, monitors performance metrics, investigates service issues, and implements corrective actions to enhance customer satisfaction and operational consistency. The Key Account Manager and Quality Manager collaborates closely with operations, sales, and customer service to align account plans with business objectives and continuous improvement initiatives.
Qualifications

Demonstrated experience in Account Management and Key Accounts, with the ability to build long-term, trust-based customer relationships.
Strong Analytical Skills, including data interpretation, root-cause analysis, and performance reporting for process and quality improvements.
Proficiency in Business Planning, such as developing account plans, forecasting volumes, and aligning customer requirements with company capabilities.
Solid Customer Service skills, with a focus on responsiveness, issue resolution, and clear communication across diverse stakeholders.
Experience in logistics, freight forwarding, or supply chain operations, preferably in international shipping or warehouse-based environments.
Ability to work on-site in Richmond, BC, and collaborate effectively with cross-functional teams.
Strong organizational skills, attention to detail, and the capacity to manage multiple priorities in a fast-paced setting.
Post-secondary education in Business, Supply Chain Management, or a related field, or equivalent professional experience.

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More about this job

Responsibilities

Manage strategic customer accounts by understanding customer needs and coordinating internal teams to deliver reliable freight and warehousing solutions. Oversee quality standards and performance, investigate service issues, implement corrective actions, and collaborate across teams on account plans and operational improvements.

Requirements

Requires experience in account and key account management, strong analytical and business-planning skills, and a customer-focused approach to communication and issue resolution. Candidates should have logistics, freight forwarding, or supply chain experience, be able to work on-site in Richmond, and have post-secondary education in business, supply chain management, or a related field - or equivalent professional experience.

Skills

Account Management
Key Account Management
Analytical Skills
Root-Cause Analysis
Performance Reporting
Business Planning
Volume Forecasting
Customer Service
Issue Resolution
Quality Management
Continuous Improvement
Logistics
Freight Forwarding
Supply Chain Operations
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

International Shipping
Ocean Freight
FCL
LCL
Air Freight
Trucking
E-Commerce Fulfillment
Contract Logistics
Hazmat
Cold Chain
Project Cargo
Drayage
Warehousing
Customs Brokerage
Freight Documentation
Final Delivery
Quality Standards
Performance Metrics
Corrective Actions
Root-Cause Analysis
Account Plans
Volume Forecasting
Operational Improvements
Customer Satisfaction
Supply Chain

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