Part-time jobs in Burnaby, British Columbia

Find part-time jobs in Burnaby, British Columbia and nearby towns within 25 km. Read the full details and apply.

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Within 25 km of Burnaby

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Fraser Valley Regional Library

Customer Services Assistant 1

Delta, BC, Canada

Job Type: Temporary Affiliation: CUPE Location: Ladner Pioneer Library Weekly Hours: 22 Schedule: Sun 9:30 am to 5:00 pm; Mon 4:00 pm to 8:00 pm; Thurs 4:00 pm to 8:00 pm; Fri 9:30 am to 5:00 pm Job Start Date: Dec 6, 2026 Job End Date: June 4, 2027 Pay Grade: 5 Min Wage: $33.95 Max Wage: $34.75 · Temporary

Within 25 km of Burnaby · About 21.3 km from the city centre

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Job details

Pay: Job Type: Temporary Affiliation: CUPE Location: Ladner Pioneer Library Weekly Hours: 22 Schedule: Sun 9:30 am to 5:00 pm; Mon 4:00 pm to 8:00 pm; Thurs 4:00 pm to 8:00 pm; Fri 9:30 am to 5:00 pm Job Start Date: Dec 6, 2026 Job End Date: June 4, 2027 Pay Grade: 5 Min Wage: $33.95 Max Wage: $34.75
Job type: Temporary
Apply by: Nov 14, 2026
Posted: Nov 3, 2026

Original job description

Date closed: November 13, 2026

THE POSITION:

Under the direction of the Librarian 3, Library Supervisor 1, 2, 3 and 4 or their designate, the Customer Services Assistant 1 provides exceptional customer service and performs duties necessary for efficient library operations.

HERE IS WHAT YOU CAN BRING:

Demonstrated proficiency in customer service skills.
Strong problem-solving skills required to interpret customer’s needs and offer solutions and alternatives.
Ability to adapt quickly to changing situations and think on your feet.
A broad interest in a variety of genres/authors.
Demonstrated ability to use a computer including email, word processing, database searching and familiarity with automated library systems.
Demonstrated proficiency and interest in using a variety of related digital devices.
Ability to work independently and as part of a team.
Strong interpersonal, oral and written communication skills.
Ability to perform tasks with a high degree of accuracy and attention to detail.
Accurate keyboarding skills of 30 wpm.
Physical ability to perform the duties of the position.
Aptitude and ability to perform basic troubleshooting of software and hardware.

POSITION REQUIREMENTS:

Completion of the following courses, or other equivalent courses from recognized institutions with library technician programs:

UFV: two out of three of the following:

LIBT 100: Introduction to Libraries
LIBT 140: Library Public Services
LIBT 145: Online Searching

Or alternately,

Langara: two out of three of the following:

LIBR 1120: Philosophy and Functions
LIBR 2416: Reference Resources and Services
LIBR 1111: Online Search and Information Handling

Up to six months work related and on the job experience.
Criminal Record check is required.

Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.

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More about this job

Responsibilities

The Customer Services Assistant provides exceptional customer service and performs essential duties for efficient library operations. They work under the direction of library supervisors to assist patrons and maintain library services.

Requirements

Candidates must have completed specific library technician courses from recognized institutions and possess up to six months of relevant work experience. Strong communication, technical troubleshooting, and keyboarding skills are required for this role.

Skills

Customer service
Problem-solving
Computer literacy
Database searching
Automated library systems
Digital devices
Teamwork
Interpersonal skills
Oral communication
Written communication
Keyboarding
Software troubleshooting
Hardware troubleshooting
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Library
Customer Service
Library Technician
Database Searching
Automated Library Systems
Troubleshooting
Hardware
Software
Communication
Keyboarding
Digital Devices
CUPE
Library Operations

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