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Dollar Tree Stores

Customer Service Associate

Surrey, BC, Canada

Part-time

Within 25 km of Burnaby · About 19.5 km from the city centre

Apply on dollartree.wd5.myworkdayjobs.com About employer

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Job details

Job type: Part-time
Apply by: Nov 15, 2026
Posted: Nov 11, 2026

Original job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Assist customers with questions and recommendations

Manage sales transactions while working assigned cash register

Maintain security of cash and protect company assets

Keep the store well-stocked, and recover merchandise

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required

Part time15150 18th Avenue,Surrey,British Columbia V4A 7B7Operations40052Dollar Tree

Apply on dollartree.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Associate is responsible for assisting customers, managing sales transactions, and maintaining store cleanliness. They also handle stock replenishment and ensure a safe, professional environment for all store visitors.

Requirements

Candidates should have previous retail or customer service experience and the ability to perform physical tasks like lifting up to 50 lbs. Strong communication, organizational, and problem-solving skills are required for this role.

Skills

Customer service
Relationship management
Organizational skills
Communication skills
Problem-solving
Decision-making
Cash handling
Stock replenishment
Cleaning
Lifting

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Register
Stocking
Merchandise
Inventory
Cleaning
Communication
Problem-solving
Relationship Management
Physical Labor
Operations

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