Jobs in Burnaby

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CONFIDENTIAL: Manager, Omni
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Vancouver, BC
- $100,000 to $200,000 CAD / year
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Insight Global

CONFIDENTIAL: Manager, Omni

Vancouver, BC, Canada

$100,000 to $200,000 CAD / year · Contract

Within 25 km of Burnaby · About 12.3 km from the city centre

Apply on insightglobal.com About employer

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Job details

Pay: $100,000 to $200,000 CAD / year
Job type: Contract
Experience: 6+ years of experience in omnichannel strategy, retail operations, digital commerce, product management, supply chain, or related fields.
Posted: Oct 8, 2026

Original job description

Required Skills & Experience

6+ years of experience in omnichannel strategy, retail operations, digital commerce, product management, supply chain, or related fields.
Experience leading complex cross-functional business or technology initiatives.
Experience supporting RFID initiatives and implementations.
Knowledge of Order Management Systems (OMS), payment platforms, inventory systems, or fulfillment technologies.
Strong understanding of retail customer journeys, order management, fulfillment, inventory, and payment ecosystems.
Proven ability to develop business strategies and translate them into actionable roadmaps.
Strong analytical, problem-solving, and stakeholder management skills.
Experience working with senior leaders and influencing decisions across multiple departments.

Nice to Have Skills & Experience

Retail, eCommerce, consumer goods, or fashion industry experience.

Job Description

Insight Global is seeking a Senior Manager, Omnichannel Strategy to join a leading Global Fashion Retailer. This individual will play a critical role in shaping and advancing the organization's omnichannel capabilities by creating seamless customer experiences across digital and physical channels. Working cross-functionally with teams across Retail, Digital, Technology, Finance, Customer Experience, and Operations, this leader will help define strategy, optimize customer journeys, and drive initiatives related to inventory visibility, payments, fulfillment, delivery, and returns. This role is ideal for a strategic and analytical leader who thrives in complex environments and is passionate about bridging customer experience with operational excellence.

Apply on insightglobal.com About employer

More about this job

Responsibilities

The Omni Manager will define omnichannel strategy and turn it into roadmaps. They will work with many teams to improve how customers shop across online and in-store, including inventory, payments, delivery and returns.

Requirements

Candidates need 6+ years in omnichannel, retail operations, digital commerce, product management, supply chain or related fields. They also need experience leading cross-functional initiatives, knowledge of order management and inventory systems, and strong skills influencing senior leaders.

Skills

Omnichannel strategy
Order Management Systems (OMS)
Payment platforms
Inventory systems
Fulfillment technologies
RFID implementation
Customer journey mapping
Business strategy development
Roadmap development
Cross-functional leadership
Stakeholder management
Analytical problem-solving
Influencing senior leaders
Retail operations
Digital commerce
Supply chain management
Product management

Keywords

omnichannel
omni-channel strategy
retail operations
digital commerce
order management system
OMS
payment platforms
inventory management
fulfillment
RFID
customer journey
supply chain
retail
fashion retail
e-commerce
business strategy
roadmap
cross-functional leadership
stakeholder management
contract

Seniority

Senior

Tools

Order Management Systems (OMS)
Inventory systems
Payment platforms
RFID

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