Jobs in Burnaby

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Within 25 km of Burnaby

Added 2 months ago
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Cargo Office Agent - YVR
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Richmond, BC
Added 2 months ago
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Menzies Aviation

Cargo Office Agent - YVR

Richmond, BC, Canada

Full-time

Within 25 km of Burnaby · About 18 km from the city centre

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Job details

Job type: Full-time
Posted: Aug 18, 2026

Original job description

Do you have a passion for aviation and love being part of a fast paced environment? We are looking for a dedicated individual to ensure smooth operations on the tarmac, Join our team and soar to new heights with a career at Menzies Aviation!

About Us:
Joining Menzies Aviation means becoming part of a world-class team that is driving excellence in the aviation industry. Are you passionate about delivering top-tier service, collaborating with diverse teams, and making a meaningful impact on the global aviation landscape? Take your career to new heights with Menzies, where every day brings opportunities to grow, innovate, and contribute to the future of air travel.

Assists the Airline Account Supervisor in the day to day operation in the front office. Front facing with customers and telephone contact to be delivered in a courteous and professional manner.

Essential Duties and Responsibilities:

Examine manifests, bills of lading and air waybills to determine work procedures for accepting or releasing cargo.
Compiles documents and data entry functions for import or export cargo shipments.
Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests and cargo routing familiarization.
Expedites shipment of cargo from Warehouse and assists customers in tracking their shipments.
Notifies consignee or representative concerning arrival dates of shipment, customs clearance requirements and weight of shipment.
Enter transactions for billing to consignee and airline customer prior to release of freight.
Authorizes final approval for cargo release.
Undertake acceptance procedures for export cargo shipments.
Assists customers at the front counter including pick-up and delivery requests.
Prepares invoices for charges, airline clients and management regarding freight movements.
Work with CBSA, Transport Canada and other governmental agencies to clear shipments.
Meets flights in order to exchange documents as required.
Recognizes dangerous goods upon receiving.
Complete mandatory security and other training as required.
Must drive and have a drivers license, be available 7 days a weeks including holidays .
Other duties as assigned.

Requirements:

Must be at least 18 years of age
Must have high school diploma, GED or equivalent work experience
Capable of repeating repetitive tasks
Must be flexible and available to work all shifts including weekends and holidays
Must be able to obtain and hold all required security clearances and passing a Transport Canada background check.
Valid driver’s license with no violations over the past 5 years
Familiarity with or ability to learn how to work within an IT cargo system environment.
Proficient in MS Office

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More about this job

Responsibilities

The Cargo Office Agent manages daily front office operations, including processing manifests, bills of lading, and air waybills for cargo shipments. They also coordinate with customers, airline clients, and government agencies to ensure smooth import and export procedures.

Requirements

Candidates must have a high school diploma or equivalent and a valid driver's license with a clean record for the past five years. Applicants must be able to pass a Transport Canada background check and be available to work flexible shifts, including weekends and holidays.

Skills

Cargo operations
Data entry
Customer service
Weight and balance
Hazardous material identification
Logistics
Documentation
MS Office
Inventory tracking
Communication
Time management
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Aviation
Cargo
Logistics
Manifests
Air waybills
Import
Export
Weight and balance
Hazardous materials
CBSA
Transport Canada
Data entry
Customer service
MS Office
Security clearance
Freight
Tarmac operations

Seniority

Entry level

Tools

MS Office
IT cargo system

Languages

English

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