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Microserve

Business System Analyst

Port Coquitlam, BC, Canada

Full-time

Within 25 km of Burnaby · About 13.5 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 23, 2026
Experience: 5+ years of professional development experience in an enterprise environment.
Posted: Oct 24, 2026

Original job description

Business System Analyst (Permanent)

Location: Port Coquitlam, BC

Staffing Placement Opportunity

What You’ll Do

Identify, plan, develop, implement, and champion technical changes and improvements.
Serve as a key bridge between supply chain, retail operations, and the technology systems that support business functions. This includes:
- Collaborating with business functions and IT teams to develop and implement solutions that improve operational efficiency.
- Integrating and supporting enterprise applications that serve both customers and internal teams.
- Helping lead, plan, and coordinate the integration and implementation of enhancements across various software applications.
Analyze data, identify opportunities for process improvement, and collaborate with cross-functional teams to implement solutions that enhance retail operations. This includes:
- Conducting business process analysis to identify opportunities for improvement and technology investment.
- Developing and maintaining dashboards and reports to track KPIs and performance metrics.
- Conducting systems analysis and design activities to deliver technical solutions that address business needs.
Provide actionable insights and recommendations to business partners to support retail strategies and organizational objectives. This includes:
- Evaluating and recommending IT systems, tools, and software that align with business goals and objectives.
- Preparing project plans and delivery timelines for work packages while coordinating and managing associated tasks.

Do You Fit the Part?

Diploma or degree in Computer Science, Business, Information Technology, or a related field.
5+ years of professional development experience in an enterprise environment.
Strong communication and collaboration skills, with the ability to work effectively with both IT teams and business stakeholders.
Proficiency in data analysis tools such as SQL and Excel, as well as data visualization platforms such as Power BI, Tableau, or Qlik.
Experience working in a large-scale retail IT environment.
Strong knowledge and experience with IT systems, relational databases, and data analysis.
Proven ability to identify and understand business problems and translate them into clear requirements and effective technical solutions.
Demonstrated success in solving complex problems with strong attention to detail.
Ability to make sound decisions and manage priorities in high-pressure environments.
Knowledge of the retail industry and its business processes.
Familiarity with modern retail IT architecture, development practices, and retail business concepts such as inventory planning, merchandising technologies, supply chain technologies, and retail analytics.
Demonstrated project management experience, supported by a portfolio of successfully delivered projects.

Note: This role is an opportunity with a Microserve client.

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More about this job

Responsibilities

Analyze business processes and data to identify improvements, develop technical solutions, and support enterprise applications across retail operations, supply chain, and IT. Coordinate application enhancements and project delivery, build KPI dashboards and reports, and provide recommendations that support business objectives.

Requirements

Requires a diploma or degree in Computer Science, Business, Information Technology, or a related field, along with 5+ years of professional development experience in an enterprise environment. Candidates should have strong retail IT, systems, database, data analysis, communication, problem-solving, and project management experience, including proficiency with SQL, Excel, and data visualization tools.

Skills

Business Process Analysis
Systems Analysis and Design
SQL
Excel
Power BI
Tableau
Qlik
Data Analysis
Dashboard and Report Development
Relational Databases
Enterprise Application Integration
Requirements Translation
Project Management
Retail Operations
Supply Chain Technologies
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Retail IT
Supply Chain
Retail Operations
Business Process Analysis
Systems Analysis
Systems Design
SQL
Excel
Power BI
Tableau
Qlik
Data Visualization
Dashboards
KPIs
Performance Metrics
Relational Databases
Application Integration
Process Improvement
Inventory Planning
Merchandising Technologies
Supply Chain Technologies
Retail Analytics
Project Plans
Delivery Timelines
Requirements Gathering
Technical Solutions
IT Architecture
Cross-Functional Collaboration

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