Jobs in Burnaby

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Within 25 km of Burnaby

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Tom Harris Cellular

Business Support Specialist

Pitt Meadows, BC, Canada

Full-time

Within 25 km of Burnaby · About 19.4 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posted: Oct 28, 2026

Original job description

Be the Support Behind Business Success!

Are you organized, tech-savvy, and passionate about helping people?

We're looking for a motivated Business Support Specialist to join our high-performing team at Tom Harris Cellular!

In this role, you'll be the go-to person for our TELUS business customers and sales team, helping businesses stay connected while keeping our day-to-day operations running smoothly. If you enjoy solving problems, working with people, and being part of a fast-paced, supportive team, this could be your next opportunity!

What You'll Do

Support Business Customers: Answer questions, resolve issues, and deliver remarkable customer service.
Keep Sales Moving: Assist our sales team with orders, activations, billing, appointments, and account management.
Solve Problems: Troubleshoot wireless, internet, and business communication services.
Manage the Details: Coordinate inventory, returns, repairs, and online customer accounts.
Be a Team Player: Support walk-in customers, internal teams, and daily office operations.

What You Bring

A positive attitude and a passion for helping people.
Strong communication, organization, and problem-solving skills.
Confidence with technology and the ability to learn new systems quickly.
The ability to juggle priorities and thrive in a busy environment.
Experience in customer service, sales support, or telecommunications is an asset.
Familiarity with cloud and business communication solutions is a bonus!
You don't need to know everything on day one. We'll help you learn!

What's in It for You?

Full-time, Monday to Friday, regular business hours.
Competitive monthly salary plus performance bonuses.
Discounted TELUS mobility, internet, TV, and home security services.
Medical, dental, and extended health benefits.
Ongoing training, development, and career growth opportunities.
A fun, positive, and team-focused work environment.

Interested? Let's Talk!

Whether you're ready for your next career move or simply curious to learn more, we'd love to hear from you!

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More about this job

Responsibilities

Support TELUS business customers by answering questions, resolving service issues, and troubleshooting wireless, internet, and business communication services. Assist the sales team with orders, activations, billing, appointments, and account management, while coordinating inventory, returns, repairs, online accounts, walk-in customers, and daily office operations.

Requirements

The role calls for a positive, customer-focused person with strong communication, organizational, and problem-solving skills who is comfortable with technology and can learn new systems quickly. The ability to manage competing priorities in a busy environment is important; customer service, sales support, or telecommunications experience is an asset, and familiarity with cloud and business communication solutions is a bonus.

Skills

Customer Service
Sales Support
Communication
Organization
Problem-Solving
Technology Proficiency
Troubleshooting
Order Processing
Account Management
Inventory Coordination
Returns And Repairs Coordination
Appointment Coordination
Prioritization
Telecommunications Support

Benefits

Discounted TELUS Services
Medical Benefits
Dental Benefits
Extended Health Benefits
Training And Development
Career Growth Opportunities
Performance Bonuses

Visa sponsorship

Not detected in the job text

Keywords

TELUS
Telecommunications
Business Customers
Customer Service
Sales Support
Wireless Services
Internet Services
Cloud Solutions
Orders
Activations
Billing
Account Management
Inventory
Returns
Repairs
Online Customer Accounts
Troubleshooting
Walk-In Customers
Office Operations
Performance Bonuses

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