Atlassian Guard – Senior Technical Lead
Help strengthen the security, governance, and operational resilience of Atlassian Cloud. In this high-impact role, you’ll lead the administration and technical delivery of Atlassian Guard while partnering with security teams, service owners, administrators, and other stakeholders to protect users, data, and enterprise operations.
Overview
As Senior Technical Lead, you’ll oversee day-to-day Atlassian Guard operations and support for a technology environment. You’ll shape identity and access controls, data security policies, monitoring practices, integrations, and governance standards across Atlassian Cloud.
Location: Vancouver, BC
Salary: $120,000–$130,000
Experience: 10–15 years of IT experience
Key Responsibilities
- Lead technical delivery, administration, and operational support for Atlassian Guard and related Atlassian Cloud security capabilities.
- Configure and maintain organization-level policies for authentication, user security, external users, API tokens, data security, audit logs, and monitoring.
- Manage identity and access controls, including SSO, SAML, SCIM/user provisioning, managed accounts, groups, authentication policies, and user lifecycle processes.
- Support data protection controls such as classification, public link restrictions, export controls, data loss prevention, and third-party app governance.
- Monitor audit logs, user and administrator activity, alerts, and security events; coordinate investigation and remediation with relevant teams.
- Coordinate integrations with identity providers, SIEM and SOC tools, ITSM platforms, monitoring tools, APIs, webhooks, and reporting platforms.
- Lead incident, service request, problem, change, and release activities related to Atlassian Guard.
- Guide administrators, developers, and support analysts on security best practices, governance, access reviews, documentation, and escalations.
- Develop technical designs, SOPs, runbooks, policy documentation, RCA documents, audit evidence, release notes, and knowledge articles.
- Identify improvements that strengthen security posture, reduce operational risk, and improve access governance.
Must-Have
- 10–15 years of IT experience, including strong experience with Atlassian Cloud administration, security operations, identity governance, or SaaS application security.
- Hands-on experience with Atlassian Guard, Atlassian Administration, Jira, Confluence, and organization-level Atlassian Cloud administration.
- Experience with SSO, SAML, SCIM/user provisioning, managed accounts, groups, authentication policies, and external user governance.
- Experience with audit logs, security monitoring, access reviews, API token governance, user lifecycle management, and administration reporting.
- Strong communication skills and the ability to work with technical, security, service, and customer stakeholders.
- Experience with ITIL processes, including incident, service request, problem, change, release, and knowledge management.
Nice-to-Have
- Experience with data loss prevention, data classification, threat detection, sensitive data alerts, SIEM integration, or security incident triage.
- Knowledge of Bitbucket, Jira Service Management, marketplace app governance, ServiceNow, SaaS governance, or regulated enterprise environments.
- Experience leading technical teams, coordinating escalations, conducting peer reviews, and delivering work within agreed SLAs.
Bring your Atlassian Cloud security expertise to a role where strong governance and thoughtful technical leadership make a meaningful difference - apply today.
