Open jobs near Burnaby

Within 25 km of Burnaby

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Provincial Health Services Authority

Associate, Records and Benefits

Burnaby, BC, Canada

Full-time

Within 25 km of Burnaby · About 2.3 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posted: Nov 2, 2026

Original job description

Reporting to the Team Lead, Employee Records and Benefits, the Employee Records and Benefits Associate is responsible for administering all benefits programs, and collecting and interpreting employee information from managers/directors for new hires, terminations, job status/salary changes, and leaves. Enters relevant information into HRIS system and updates enrollment with Benefit Carriers as required. Liaises with employees, managers, HR, Recruitment, Payroll, Scheduling/Timekeeping to process, document and record employee data. Provides explanation and benefit interpretations to employees and/or stakeholders. Liaises with benefit carriers, other employers and governmental agencies, such as the Pension Corporation, regulatory bodies and professional associations to obtain information, clarify discrepancies, resolve problems and deal with employee concerns. Interprets and applies collective agreements and relevant policies.

Accountabilities

Processes accurate bi-weekly employee records covering all documentation related to new hires, transfers, terminations, leaves, status/salary changes, seniority and other relevant information
Processes accurate employee benefits information, including enrolments, terminations and status changes that reflect employees request and/or contractual and carrier requirements
Processes database queries/audits to ensure accuracy of employee records and benefits. Identifies audit discrepancies and provides quality improvement recommendations to the Team Lead
Responds to employee/manager enquiries related to records, benefits and leave entitlements, investigating/analyzing problems and making necessary adjustments by liaising with Payroll, Recruitment, HR and other employers or governmental agencies
Prepares a variety of correspondence to employees, including transfer, termination and leave letters, information related to benefit coverage, and self-pay benefit purchase

Qualifications

A level of education, training and experience equivalent to a Diploma in Human Resources Management or a related discipline plus two to three (2 - 3) years recent related health care experience. Excellent interpersonal and analytical skills and effective verbal and written communicate skills. Skilled in the use of computer applications, including word processing, spreadsheet, graphics and database programs (MS Word, Excel, Access and Visio) and PeopleSoft is required.

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About Us

The Provincial Health Services Authority (PHSA) provides specialized health services to British Columbians. Our values reflect our commitment to excellence and include: Patients first – Respect people – Be compassionate – Dare to innovate - Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: https://jobs.phsa.ca/family-brands

We hire on the basis of merit and encourage all qualified applicants to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences. We strive to create a safe and welcoming environment where everyone can come to work and be their best, authentic self.

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More about this job

Responsibilities

Administers employee records and benefits, processing documentation and HRIS updates for hires, transfers, terminations, leaves, and changes in status or salary. Responds to employee and manager inquiries, audits records for accuracy, resolves discrepancies with internal and external partners, and prepares related correspondence.

Requirements

Requires a diploma in Human Resources Management or a related discipline, or equivalent education, training, and experience, plus two to three years of recent related healthcare experience. Candidates need strong interpersonal, analytical, verbal, and written communication skills, proficiency with Microsoft Word, Excel, Access, and Visio, and experience with PeopleSoft.

Skills

Employee Records Administration
Benefits Administration
HRIS Data Entry
Employee Data Management
Benefits Enrollment
Records Auditing
Data Accuracy
Collective Agreement Interpretation
Policy Application
Employee Relations
Problem Investigation
Analytical Skills
Interpersonal Communication
Written Communication
Microsoft Office
PeopleSoft

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Employee Records
Benefits Administration
HRIS
PeopleSoft
Employee Data
New Hire Processing
Terminations
Transfers
Leave Administration
Salary Changes
Seniority
Benefits Enrollment
Benefits Carriers
Database Queries
Data Audits
Quality Improvement
Collective Agreements
HR Policies
Payroll
Recruitment
Healthcare
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Visio
Employee Correspondence

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