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Provincial Health Services Authority

Accounts Receivable Clerk

Burnaby, BC, Canada

Full-time

Within 25 km of Burnaby · About 2.3 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posted: Nov 10, 2026

Original job description

Job Summary

Reporting to the Manager, Revenue Operations or designate, the Accounts Receivable Clerk invoices patients, medical service plans and other organizations. Identifies outstanding accounts and corrects discrepancies. Follows up on delinquent accounts through methods such as telephone calls, written reminders or referral to collection agency. Maintains and updates collection files and responds to inquiries regarding accounts.

Duties/Accountabilities

Invoices patients, medical service plans and other organizations for activities such as patient services, programs, lab tests, medical insurance claims, Alternative Payment Program claims, contract recoveries and provision of drugs. 2.Processes invoices and related payments by performing tasks such as entering invoices and payments in batches, verifying batch totals with source documents, comparing payments received to the invoices recorded, identifies discrepancies and following up with patients or billing agencies. 3.Prepares routine journal entries from a variety of source documents. 4.Reconciles sub-ledger to general ledger control account by performing tasks such as reviewing data and identifying discrepancies, and making adjustments. 5.Review patient accounts age reports to identify reasons accounts are outstanding. Identifies discrepancies and makes adjustments. 6.Performs follow-up on delinquent accounts by performing tasks such as making phone calls, sending written reminders or referring to a collection agency. Refers all recommended write-offs, transfer of delinquent accounts to collection agency, and alternate payment arrangements to the supervisor. 7.Prepares collections listing and supporting documentation to transfer delinquent accounts to collection agencies. 8.Maintains collection files, updates collection agencies when payments are received and answers questions regarding outstanding accounts. 9.Assists with review of revenue variances and patterns by performing tasks such as collecting data and providing reports on areas such as invoice volumes and customer status. 10.Performs other related duties as assigned.

Qualifications

Education, Training and Experience

Grade 12, successful completion of a recognized accounting course and two year’s recent related experience or an equivalent combination of education, training and experience. Skills and Abilities
Ability to keyboard at 45 w.p.m.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to supervise
Ability to operate related equipment.

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More about this job

Responsibilities

Invoices patients, medical service plans, and other organizations; processes payments, prepares journal entries, and reconciles sub-ledger accounts to the general ledger. Reviews outstanding accounts, resolves discrepancies, follows up on delinquent payments, coordinates collection referrals, and supports revenue reporting.

Requirements

Requires Grade 12, successful completion of a recognized accounting course, and two years of recent related experience, or an equivalent combination of education, training, and experience. Candidates must be able to keyboard at 45 words per minute and demonstrate effective communication, organization, interpersonal, and equipment-operation abilities.

Skills

Accounts Receivable
Invoicing
Payment Processing
Account Reconciliation
Journal Entries
Discrepancy Resolution
Collections
Delinquent Account Follow-Up
Collection File Maintenance
Revenue Variance Analysis
Data Reporting
Verbal Communication
Written Communication
Work Organization
Keyboarding
Supervision

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Patient Billing
Medical Service Plans
Invoice Processing
Payment Processing
Batch Totals
Source Documents
Journal Entries
Sub-Ledger Reconciliation
General Ledger
Control Accounts
Patient Accounts Aging Reports
Account Adjustments
Delinquent Accounts
Collections
Collection Agencies
Write-Offs
Revenue Variances
Invoice Volumes
Customer Status
Medical Insurance Claims
Contract Recoveries
Lab Tests

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