Regional Director
Clearpoint Health Network | Western Canada Region
About Clearpoint Health Network
Clearpoint Health Network is a leading provider of independent surgical and specialized healthcare services, committed to delivering high-quality care and exceptional patient experiences. We are seeking an experienced, people-focused Regional Director to lead our surgical centres across Western Canada Region, including Calgary, New Westminster and Still Creek.
This is an opportunity for a strategic and operational leader with a strong background in surgical services to make a meaningful impact across multiple locations. The successful candidate will understand the day-to-day realities of surgical operations, develop strong clinical leaders, strengthen physician and stakeholder relationships, and drive operational and financial performance. By combining business insight with practical leadership and support, the Regional Director will help create an environment where teams thrive, patients receive exceptional care, and the business achieves sustainable growth.
Position Summary
Reporting to the Chief Executive Officer, the Regional Director is accountable for the overall leadership, operations, financial performance and revenue growth of Clearpoint Health Network’s centres within the assigned region.
The Regional Director provides direct leadership, coaching and support to the Assistant Clinical Directors, who oversee clinical operations at their respective centres. Working collaboratively with Assistant Clinical Directors, Nurse Managers, Medical Directors and corporate support teams, the Regional Director promotes operational excellence, high-quality patient care, strong team engagement and effective business management.
Key Responsibilities:
Regional Leadership and Talent Development
- Provide direct leadership, coaching and mentorship to Assistant Clinical Directors, strengthening their leadership capabilities, operational effectiveness and accountability for centre performance.
- Support Assistant Clinical Directors in developing Nurse Managers and other clinical team members, fostering succession planning and ongoing professional development.
- Foster a collaborative, high-performing culture grounded in trust, accountability, continuous improvement and exceptional patient care.
- Support change management and the implementation of new programs, processes and operational initiatives across the region.
Operational and Financial Performance
- Oversee the day-to-day operations of regional centres, ensuring efficient workflows, effective resource utilization and consistent operational standards.
- Review financial results, operational reports and key performance indicators (KPIs), identifying trends, performance gaps and opportunities for improvement.
- Lead the achievement of revenue targets, budgets and annual business plans while supporting profitability and sustainable growth.
- Partner with centre leaders to establish clear priorities, implement action plans and monitor progress against business and operational objectives.
- Oversee supply ordering, inventory controls and resource management to ensure operational needs are met within approved budgets.
Clinical Quality and Patient Experience
- Promote a culture of continuous quality improvement, patient safety and high-quality service delivery.
- Work with clinical leadership to support compliance with applicable legislation, regulatory requirements, accreditation standards and healthcare guidelines.
- Support the preparation and submission of monthly and annual reports for the Ministry of Health, corporate leadership and the Board, as required.
- Oversee clinical equipment evaluation, inventory management, maintenance and replacement planning, including the review and submission of capital expenditure (CAPEX) requests.
Physician and Stakeholder Relationships
- Maintain and strengthen relationships with existing institutional partners and customers while identifying opportunities to develop new partnerships.
- Collaborate with Medical Directors and clinical leaders to build strong physician relationships, support physician recruitment and enhance physician engagement.
- Partner with the CEO and other stakeholders to assess, develop and implement new programs and services that support regional growth and evolving healthcare needs.
Strategic Planning and Continuous Improvement
- Work with the CEO and clinical leadership to translate organizational strategy into regional priorities and measurable results.
- Identify emerging business, operational and healthcare trends and proactively recommend opportunities to improve performance, service delivery and resource utilization.
- Provide practical guidance to clinical leaders in addressing operational challenges, resolving barriers and identifying opportunities for improvement.
- Maintain current knowledge of changes in the healthcare environment and anticipate their implications for regional operations and business performance.
Education and Qualifications
- Bachelor of Science in Nursing (BScN) or equivalent nursing degree; a master’s degree in nursing, Business Administration or another relevant or equivalent discipline is requirement.
Experience
- Minimum of five years of experience in an ambulatory surgical or comparable surgical care setting, with demonstrated responsibility for multi-site or regional operations.
- Minimum of five years of formal leadership experience, including leading multidisciplinary clinical teams and supporting clinical managers.
- Demonstrated understanding of surgical workflows, clinical operations, resource planning and the key drivers of operational and financial performance.
- Proven experience in developing leaders, strengthening team engagement, managing budgets and achieving business objectives.
- Experience building physician relationships, managing institutional partnerships and supporting program development is an asset.
Knowledge, Skills and Abilities
- Strong strategic, business and operational acumen, with the ability to translate financial and operational data into practical action plans.
- Excellent leadership, coaching and mentoring skills, with a demonstrated ability to develop capable, accountable and engaged teams.
- Outstanding communication and interpersonal skills, with the ability to build effective relationships with physicians, clinical leaders, corporate teams and external stakeholders.
- Sound judgment and problem-solving skills, including the ability to facilitate decisions, navigate competing priorities and resolve conflicts constructively.
- Strong organizational, planning, negotiation and change management skills.
- Ability to balance strategic priorities with hands-on operational support in a fast-paced, evolving healthcare environment.
- Knowledge of applicable healthcare legislation, regulatory requirements, clinical practices and quality standards.
- Commitment to patient safety, continuous improvement and delivering exceptional patient and team experiences.
- Ability to travel between regional centres as required, approximately 30%.
Why Join Clearpoint Health Network?
Join a collaborative leadership team where your experience and ideas can make a meaningful difference. As Regional Director, you will have the opportunity to develop future leaders, strengthen surgical operations, build lasting partnerships and contribute directly to the quality of care and sustainable growth of our centres.
Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.
Accommodation is available upon request for candidates taking part in all aspects of the selection process.
