The Jim Pattison Auto Group

Railroad Equipment Manufacturing · Burnaby, British Columbia

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Within 25 km of Burnaby

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The Jim Pattison Auto Group

Receptionist - Jim Pattison Toyota Northshore

North Vancouver, BC, Canada

Pay Range: $19.00 to $22.00 per hour, depending on experience.

Within 25 km of Burnaby · About 10.5 km from the city centre

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Job details

Pay: Pay Range: $19.00 to $22.00 per hour, depending on experience.
Working hours: 40 hours per week
Posted: Oct 9, 2026

Original job description

Introduction

The Jim Pattison Auto Group is seeking a friendly, reliable, and highly organized Receptionist to be the welcoming face of our Jim Pattison Toyota Northshore dealership. As the first point of contact for customers, visitors, and employees, you’ll play a key role in creating a positive and welcoming experience while keeping our showroom running smoothly.

You’ll take pride in delivering an exceptional experience to visitors, staying organized, and ensuring every interaction reflects our strong commitment to our customers.

Schedule: This is a full-time, permanent role of 40 hours per week. The regularly scheduled hours will be Tuesday to Thursday: 1:00 PM – 9:00 PM, Friday: 9:30 AM – 6:00 PM and Saturday: 8:30 AM – 6:00 PM.

Pay Range: $19.00 to $22.00 per hour, depending on experience.

This role reports to the Office Manager of the dealership.

About Us

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

Key Responsibilities

Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host
Promptly and professionally answer incoming calls on a multiline phone system
Welcome and serve customers in the lounge areas
Maintain a tidy work space and stocked customer lounge (coffee station, kids station)
Handle and process payments from customers
Stock in vehicles, and assist the Sales Dept with vehicle inventory control
Book service appointments in the software system
Distribute incoming mail
Ensure a high degree of confidentiality with company and customer information
Participate in maintaining a supportive and fun working environment
Other administrative duties as assigned

Key Qualifications

Previous experience in a customer-facing role is considered an asset
Previous experience in the automotive industry is considered a strong asset, including experience with CDK or One-Eighty software
Previous experience operating a multiline phone system is preferred
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong customer-service skills with a friendly, approachable attitude
Strong organizational and time-management skills
Good data entry skills, with strong accuracy
Detail-oriented, with the ability to multi-task and prioritize responsibilities
Ability to stay calm and focused in a fast-paced environment
Reliable, punctual, and dependable
Good written and spoken communication skills
Ability to interact professionally with others

What We Offer

Competitive wages
Comprehensive benefits package, including health, dental, and insurance
Unlimited opportunities for advancement, growth, and development
Access to exclusive corporate discount programs
Recognition and rewards programs
A great team atmosphere and a positive, supportive working environment

How to Apply

If this sounds like a great fit, please apply with your resume today!

Visit our Careers Page to explore other opportunities: https://www.jpautogroup.com/careers/

This role requires successful candidates to complete a satisfactory Criminal Record Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.

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More about this job

Responsibilities

The receptionist serves as the primary point of contact for the showroom, managing incoming calls and greeting visitors professionally. They also assist with administrative tasks, including processing payments, managing vehicle inventory, and maintaining the customer lounge area.

Requirements

Candidates should possess strong customer service, organizational, and communication skills with proficiency in Microsoft Office. Previous experience in a customer-facing role or the automotive industry is considered an asset.

Skills

Customer service
Receptionist duties
Multiline phone system
Microsoft Office
Data entry
Time management
Organizational skills
Communication skills
Inventory control
Payment processing
Attention to detail
Multitasking

Benefits

Health insurance
Dental insurance
Insurance
Corporate discount programs
Recognition and rewards programs

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Customer service
Automotive industry
CDK software
One-Eighty software
Microsoft Office
Word
Excel
Outlook
Inventory control
Administrative duties
Data entry
Communication
Time management
Showroom management
Payment processing

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