About the position
Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable.
We are on a journey of continuous growth – now looking for our next star – a passionate Manufacturing Quality Foundations Systems Lead. This position reports to Interim Director, Quality Assurance and will work in Vancouver, BC.
Vancouver:
Dometic Marine’s headquarters are in Vancouver, British Columbia in Canada. The facility develops and manufactures hydraulic, electronic, and combustion-based products.
As Manufacturing Quality Foundations Systems Lead of the Vancouver team, you will build quality assurance into the company's production process through integration of YMC Monozukuri Principle Activities and to support internal and external audit activities. This role sits at the intersection of Quality, Manufacturing, and Customer Quality, ensuring that Yamaha (YMC) quality manufacturing principles are trained, applied, and sustained across the Vancouver facility and broader Marine Segment.
Reporting to the Interim Director of Quality Assurance, the Quality Foundations Systems Lead serves as the site's certified Yamaha (YMUS) Principle Activities trainer, develops and delivers Monozukuri training materials, and provides QA support on legacy hydraulic product defects to help reduce cost-of-quality KPIs. The role is also the primary quality customer interface for key accounts and acts as the sole General Dynamics Land Systems Inspector Delegate. This is a highly cross-functional role requiring comprehensive knowledge of production, quality systems, and customer requirements.
General Responsibilities
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YMC Monozukuri Principle Activities & Training
- Serve as a Yamaha (YMUS) certified Principle Activities trainer, training all Dometic staff in the YMC quality manufacturing system.
- Develop Monozukuri Principle Activities training materials for Vancouver internal, Vancouver external, and Marine Segment audiences.
- Lead weekly DPS Make Rule Book and Principle Activities training sessions.
- Conduct monthly and semiannual Monozukuri Level Evaluations, including the semiannual Yamaha audit.
- Deliver quality onboarding for new hires and co-op students on a semiannual basis.
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Product Quality & Customer Support
- Provide QA support for external and internal defects on legacy hydraulic products (helm, pivot, hose, kitting) to help decrease the cost of quality KPI, including external warranty data.
- Respond daily to warranty findings and implement corrective fixes to production.
- Respond weekly to customer quality concerns.
- Act as the quality customer interface for Mercury, YMC/YMUS, Volvo, and Honda.
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Audit, Inspection & Compliance
- Perform GP12 inspections as required.
- Support annual ISO 9001 audit activities.
- Perform daily operations quality control (firefighting) to maintain production flow.
What do we offer?
You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges.
- Medical/Dental/Vision Insurance
- Employee Assistance Program (EAP)
- Disability insurance (STD/LTD)
- Retirement Programs (RSP and Company Pension Plan)
- Paid Vacation
- Statutory Holidays
- Free on-site parking
- Tuition and Professional Designation dues assistance
- Employee discounts on our incredible products
- Company events
- Opportunities to make an impact
Skills & Requirements
The ideal candidate for this role will bring demonstrated success in manufacturing environment. Additionally, they will have acquired the following qualifications and experiences:
To be successful in this role, we believe that you possess the following skills, competencies & characteristics:
- Strong written and verbal communication and training skills, with the ability to engage both internal staff and external customers.
- Comfortable working cross-functionally across production, engineering, and customer-facing teams.
- Detail-oriented, with a track record of driving down cost-of-quality issues and resolving field defects.
- Able to manage competing daily priorities, from firefighting production issues to long-term training program development.
Dometic’s Core Values
To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.
Are you our next star? Then we would love to see your application.
Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!
Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
The salary for this position ranges from $82,000 CAD to $95,000 CAD per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role. Here is Dometic Vancouver's Pay Transparency Report for 2025: Dometic Vancouver Pay Transparency Report.